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"Had a wonderful night. Masani(don't know if I spelt it right) and the other trying gentleman at the front desk was fantastic. I don't usually stay at the Hyatt brand but the energy from the staff and he answering of questions was phenomenal. I highly recommend Hyatt to anyone connecting via London."

"Great value for money. Felt safe. Only one elevator working was a drawback"

"Safe, quiet, friendly & convenient!"

" Of the two premier inns at Heathrow the one at terminal 4 is the best. It seems to be kept in better condition and has a very convenient footpath that connects directly to terminal 4"

"Best thing about this hotel is how quickly you can get to the airport just bay walking. Very convenient when you have an early flight "

"I greatly appreciated the upgrade to the room immediately. The room was very clean and extremely comfortable! The amenities in the room were wonderful. Fantastic toiletries, robe, slippers, and an assortment of tea’s coffees and a couple of biscuits. (Cookies for Americans :)) After being in the UK for three weeks, I greatly appreciated the amazing air-conditioning in the room for my last night stay!! There was a nice lively restaurant open late as well. Unfortunately, I didn’t have time for breakfast."

"Brilliant place for the airport "

"Very convenient snd rrasinable. No problems at all"

"We had a free upgrade on arrival which was a lovely treat after a long drive from Cornwall! Room was excellent as well as the customer service, will definitely be back! Thank you!"