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"had a fantastic stay at the Costa Maya Hotel. The breakfast was fresh, tasty, and a great way to start the day. The pool was clean and relaxing—perfect for cooling off and unwinding. Special thanks to Gina, who really made my experience memorable with her warm and attentive service. She also helped arrange a boat tour that ended up being a real highlight of the trip—super enjoyable and very affordable. I also enjoyed a few cocktails during my stay—they were well made and added to the relaxing vibe. Overall, I’d definitely recommend this hotel if you’re visiting Costa Maya!"

"The staff is super helpful and friendly (this is rare :) really cool"

"The hotel was overall nice, but I would say it needs a bit of maintenance. The room looked a bit more run down than the pictures (things like chipped paint etc) but nothing too major. The view from the Junior Suite was lovely and really enjoyed sitting out on the balcony at sunset. The breakfast was quite limited (the only option is Turkish breakfast) and as we were staying for over a week this did get boring. The main issue though would be the language barrier as most of the staff did not understand English, so communicating things like the TV remote not working was a challenge. Also, the wait staff were all very young and inexperienced so food service was often slow or non-existent. One waiter would pick his nose and then serve us food which was not pleasant. But overall, the hotel pleasant and the pool area is lovely."