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"I recently stayed with my family of 4. We loved our room - beds were comfy, loved the balcony and the large bathroom. Onsen facilities were lovely. The property was so tropical and beautiful. The staff were friendly and the free breakfast was yummy! This property almost hit every nail on the head: large rooms, Orion beer bar, paid dining options, beach, onsen, swimming pool - but there was some room for improvement. We were here in late May. It was mostly rainy but warm. The outdoor pool was freezing. There was a small bubble pool that looked like a hot tub but was just as cold as the pool. So with children- it was not doable. Why not heat the pool so people could enjoy it? So we spent most of our time in the tiny indoor pool. The kids had a lot of rules enforced. I understand the culture in Japan is more calm but we’re at a resort? There were no accessible amenities for parents: for example: a quick hot dog or soba. No bar for a drink or coffee. There was a on-site store (ice cream, water, coffee, beer - but you had to leave to go get it). There was also a Lawson’s 5 mins away by walking. But again, you had to leave. As a nice resort, they fell short with service here. Why not open the pool bar to serve quick options to parents w kids that just wanted to enjoy the pool and a vacation. Why have a lunch buffet for $50 per person as the only option for food on the resort? Walk 5 mins for a $6 lunch. Again, leaving the resort. Almost brilliant, but fell a bit short. "

"The hotel has an amazing view, good activities, and delicious food."

"We really enjoyed this property! They've got a great little beach and some fun areas to play in. Did parasailing with Marine Club Berry—an incredible experience! The staff at the hotel were all so nice. Location great—about 10 min from Nago proper so it felt secluded in a good way. Super quiet at night so slept like a baby. Definitely stay again. Really reasonable in mid-May, also."

"A great stay and a wonderful resort. It is far from the center of Okinawa so please note for those wanting to have access to more than the resort. "

"Everything was wonderful but this hotel room was EXTREMELY SMALL. We had a double room and the size is only big enough for 1 person "

"Luxury hotel"

"The best hotel I've ever stayed in! "

"The staff i encountered were lovely. Thank you "

"Staff was friendly and professional. If you are a foreigner that speaks English almost every sign I saw was translated. The amenities were on every floor and were quite convenient. There is an Izakaya on the property that serves a complimentary mixed sashimi dish if you show a room key. The atmosphere of the hotel was very pleasant. As we do not drive a car we did a lot of walking and took local transportation whenever possible. If you happen to stay here there are some local attractions such as Pineapple park and Fruitsland which I recommend for the kids (we enjoyed it as well). Most of what we experienced was by walking. The hotel is pretty close to the beach and the view is stunning. We did a lot of exploring by foot and found ourselves at old town Nago which led us to discover many hidden treasures. This was a trip we will not forget. Thank you again to the staff at Phoenix Park Hotel for making our stay so enjoyable."