"We requested the cleaning staff to clean our room after our second day. They did not. The next day, we again asked the cleaning person (who knocked on our door) to clean the room. We followed up that request by going to the front desk and asking them to have our room cleaned. Both requests were ignored. I had to find my own clean towels for two days. And I also had to empty our own garbage cans both days. The front desk had no response other than "Sorry.""

"."