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"Hotel has great view in room balcony but there is nothing to sit down and enjoy the view. They should put a patio set (2 chairs and a small table) so that we can sit on the balcony with a drink to enjoy the view. "

"I would hoping more activities and more dining options"

"Great property "

"We stayed for 2 nights and loved this hotel. The rooms were great and had the best Ocean view. Taking a ferry from the check in building to the hotel was an interesting experience. The hotel is huge with lots of dining options. We tried the dinner buffet one night, the service and food choice was really good. The next night we tried the ala la carte menu at a different restaurant. Both the times we found the food a bit bland but that’s probably because we are used to having spicier food on a daily basis. We took a day ferry from the hotel and all the arrangements were done very well from booking to car transfer to the boat, etc. The service by everyone was excellent! Will definitely return to this resort if I visit Ha Long again."

"Amazing cruise - safe, clean, luxury and felt very spoilt and looked after. Food was delicious and plentiful. The staff went out of their way to look after us. What a treat to experience the bay this way. "

"Great cruise with perfect itinerary. The two day is a must because the Viet Hai cycling tour is unmissable. The food was lovely, cocktails were amazing. The staff were friendly and helpful. "

"The hotel is very elegant and very clean. Staff is very friendly and helpful. "

"The staff and service at this hotel are second to none. Their attention to detail and their ability to secure the best deals for tours and transport are highlights"

"GREAT ambience for older wooden interior. WOW factor on the Jacuzzi tub in the bathroom. "