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"Fantastic hotel. Clean with great service. Upgraded us to a bigger room and it was a big WOW!!"

"Nice"

"A memorable stay. Excellent and impressive services, 10/10. Really appreciated their warm caring. Area is quite, clean and comfy. Highly recommended to this place though its quite expensive. But definitely worth it."

"Amazing stay at Promiseland."

"I did a ton of research before deciding on Hotel Plus and I am so glad I chose this spot. It's clean, comfortable, spacious, close to amenities, service was amazing, breakfast was really good. Everything about this place was on point. Would book here again."

"Nice place and will be back for sure "

"Over all is good, nice location! "

"In any other place, I would have given this 4 stars. However, given the shortage of reasonably-priced, top-notch hotels around the lake, my 5-star rating reflects what was available for Taiwan. The room was very nice, and the hotel was close to the bus station and to the start of the trails around the lake. The staff was incredibly friendly and helpful, and made our entire stay around Sun Moon Lake a great experience. Any issues we experienced, such as a slow elevator, narrow stairs, too few electrical outlets, etc., were very minor, and are to be expected throughout Taiwan. One thing remember: Take your key when you go out. Without it, you won't be able to get back into the hotel after 9:00 as the staff are off. Ask the staff about the local restaurant serving local mountain vegetable-based dishes. You won't regret it. "

"This property is ok but they should do better than this. Their staff could be more helpful than they are doing now. "