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"Nice and unique place to stay"

"Spacious room, good location and service. Nothing to complain."

"Great location and very friendly and wonderful staffs and hotel management team, definitely would like to consider the hotel next time when I travel to Nanjing! And recommend it to others!"

"Very good service"

"Excellent hotel , very nice ambiance, nice staff"

"I enjoyed my stay. My room was nice, spacious, clean, and had a good view.The breakfast was nice and had a mix of Western and Eastern cuisine. The only downside is that it isn’t close to a metro station for public transportation."

"I was impressed by Clara’s good service, she was very attentive to her guests. Thank you so much for her considerable service. "

"I have issues with this hotel, although our stay is comfortable. My card was charged for a ¥990 transaction which I have no idea what it was. It wasn't the deposit of ¥1200 which was refunded to my card. This transaction was actually billed! I went to their official website to email for a billing invoice but the email address listed: novotel@novotel-nanjing-central.com was an invalid email address that bounced back. I resorted to messaging them via Expedia but there was no response. I have no idea what I can do to refute or to clarify these billing, leaving me with no choice but to pay for them. Horrible experience with this hotel billing! "