"Good location and good gym. Online room photos make rooms look much nicer than they are. Rooms are nice, but NOT as nice as they appear online. Hotel is pricey, but suspect due to location? Shower is dangerous. It’s a bathtub / shower combo. Tub lip is up to my mid thigh. I’m almost too short to step in/out. When stepping out of shower the step up, out and down is so big I couldn’t do it without holding the shower bar or my husbands hand Tub was also slippery & got worse once you use...

"The location was great, the staff are friendly and the amenities are great. They even cater to gluten allergies."

"The hotel is ideally located— in the heart of Kensington, a short walk to Museum row and Kensington Palace, and just steps away from the underground ( with service via the Picadilly line direct to Heathrow). A lovely, well appointed property. Excellent hot and cold breakfast, with a lot of choice."

"Wonderful staff"