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"We love this hotel! They make us feel very welcome, even with our 3 kids. The breakfast is amazing too! "

"This has to be one of my favourite hotels ever. Richard Branson does not disappoint with his focus on customer service and the details that elevate your stay. We were greeted with a cocktail and a tour of the facilities which included tennis courts, a gym, a pool and a spa. The rooms were stunning with a massive soaker tub and floor to ceiling doors opening to a private deck with a swing chair and loungers overlooking the hills of Franschook. There was a beautiful dining room overlooking the vineyards and breakfast was included with a large buffet and an à la carte menu. After Check out we were encouraged to stay and enjoy the property as long as we wished. We even rearranged our itinerary so we could spend more time there. The staff were very attentive and made us feel that anything we asked was possible. "

"The cottage was very clean and nice. It was nice to have a welcome gift. I was disappointed that the restaurant is under construction. "

"Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future. "

"I can't imagine having a better experience - the most wonderful hospitality & it's a perfect location. The staff is exceptional & the apartments are spacious, comfortable, & private. The town is great the main thoroughfare is literally seconds from the hotel & on the corner opposite the property there's puzza/pasta restaurant with a large courtyard that has live music sometimes. I felt safe and well cared for during my stay - I'll definitely be back when I have future trips to this exceptional Wine Country! "

"Just another awesome trip, stunning guesthouse a d awesome host and staff "

"The Neighborhood is a great place to stay in Franchooek. I’ve stayed here twice-once with my brother and once with my husband and son. The accommodations are stylish and in great condition, and the location near the wine tram can’t be beat. You can walk there and to several stores and restaurants. It’s easy to get in, and we stored our bags after checkout both times without any issues. "

"Nice new hotel in franschhoek lovely funny and caring staff, just needs to settle in as it’s lacking a bit of atmosphere "

"this hotel is a little gem right in the middle of Franschhoek , the decor is absolutely stunning ,and the attention to detail is spot on. We had an amazing one night stay . the service of all the staff was excellent , and the manager is extremely hands on. Thankyou to all "