"Clean room and was ready a couple of hours before check in time. Staff sent a message to state this. Luggages were happily kept or hold by staff before checked in and after checked out. Staff notified client of incorrect charge of a food item that was meant to be removed from the bill. Staff actioned promptly either to wait for manager for the refund or to be directly deposited back to the account. Front reception staff are friendly. Front Luggage Porter was quick to handle our luggages for ease...

"The bathroom drain was clogged. Ask for cleaning but the problem is not resolved. Disappointed"

"Very comfortable but bathroom grout could use some cleaning"

"From the moment I arrived, everything was amazing! The staff were so welcoming and offered me an upgrade. The room was perfect, it felt so luxurious and spacious and equipped with everything you could possibly need. As I feel when I stay at other hotels the rooms feel so small. There was a separate toilet and shower, a huge bathroom with plenty of space to get ready, 2 wardrobes, a desk and lounge chairs where I could relax and admire the beautiful city views. The location is perfect too, I...

"Excellent stay close to a lot of great spots"