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"Great staff and good location."

"Excellent services"

"Our stay was magical! The views were breathtaking. We felt like royalty having a delicious breakfast on the terrace. Highly recommend!"

" Disappointing Experience for a Relais & Châteaux Property While the setting and concept hold promise, our stay fell short of expectations. Upon arrival, the front desk staff were indifferent and unwelcoming—offering no assistance with luggage, which is surprising for a property of this caliber. Our room was dusty with a clogged shower that should have been addressed before our arrival. Small details like these matter, especially when a hotel presents itself as part of the prestigious Relais & Châteaux network. Unfortunately, the lack of service and attention to basic comfort overshadowed what could have been a charming "

"The staff and management is always helpful Had a problem with our itenarry and had to cut short our stay. Even though the booking was done via Expedia, they contacted the hotel and refund the remaining part of the stay. "

"Another relaxing and enjoyable stay. Always a warm welcome at reception and friendly and helpful staff throughout the hotel. The young man playing the guitar in the evening was a lovely bonus, very enjoyable."

"Just back from a visit to Idar-Oberstein. Parking was easy, I arrived after 10pm so reception was closed but a staff member was able to quickly get me checked in. Room was perfect for my stay. Hotel is close to the Felsenkirche and castles. The Norma shop is 2 minutes walk away and there are several places to eat in the square."

"Best Breakfast ever"

"Easy check-in. Lovely room in perfect location. Staff was VERY nice and helpful."