"Booked a double queen wheel chair accessible room via Expedia. When I checked in the girl/woman informed me that all handicapped rooms were being remodeled. My son is a paraplegic and needs the larger bathroom. The girl/woman was rude, no customer service skills, no empathy and needs to be fired. She is not fit to work with the public. This happened Sunday night around 7pm so that management knows who was on duty. I went to the home by Hilton across the street and they were more than happy to...

"Dan was one of the staff he is very nice he was very funny and he tried to help but the management did nothing the pool was absolutely disgusting it was filled with sand I reported it several times. the room had a odor we had to spray over and over again but overall it was okay Dan made it okay the bed slept well the pillows felt great even though my bed made noise but it still slept great if they clean the pool I will return and do better with the room smells"