"The location at Smiths Beach Resort is amazing, with a beautiful beach close by. Unfortunately, our stay began with a disappointing check-in.
We had specifically booked a poolside room, only to be told it was unavailable and we had been “upgraded” to a larger unit at the back of the property. More space wasn’t an upgrade when it meant losing the location we had chosen.
After pressing to have our booking honoured, we were moved to a beautiful poolside room with an amazing view. It was exactly...
"The location at Smiths Beach Resort is amazing, with a beautiful beach close by. Unfortunately, our stay began with a disappointing check-in.
We had specifically booked a poolside room, only to be told it was unavailable and we had been “upgraded” to a larger unit at the back of the property. More space wasn’t an upgrade when it meant losing the location we had chosen.
After pressing to have our booking honoured, we were moved to a beautiful poolside room with an amazing view. It was exactly...
Jim