"We chose L'Auberge de Sedona for its reputation for luxury hospitality, but our experience fell far short. Our 1:30 p.m. lunch reservation at Cress couldn't be found, though we were seated. It then took 35 minutes for our server to take our order. By 2:20 p.m. our appetizers arrived, but our drinks had been forgotten until we asked, and no refills were ever offered. The food was good, but the service was not. There was never an apology for the delays, and the server ended the meal by simply...
"We chose L'Auberge de Sedona for its reputation for luxury hospitality, but our experience fell far short. Our 1:30 p.m. lunch reservation at Cress couldn't be found, though we were seated. It then took 35 minutes for our server to take our order. By 2:20 p.m. our appetizers arrived, but our drinks had been forgotten until we asked, and no refills were ever offered. The food was good, but the service was not. There was never an apology for the delays, and the server ended the meal by simply...
Adi