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"We have stayed at this hotel over half a dozen times and have always found it comfortable and clean. We always request a low floor room and when we first booked about 3 years ago the hotel always allocated this. The last two times we have been allocated higher floors, when asked only to be told, we are fully booked. We always book months in advance and why our request isn’t taken into consideration, I don’t know. We pay for a premium room and with better planning I am sure our request could be made."

"Staff was incredibly accomodating which is especially great as we had a 5y old with us. Always nice, rooms are clean and beds are comfy, easy to access as well & parking right in front (paid-for but worth it for a weekend). Train station 1 min walk away, highly recommend!"

"Friendly efficient welcome on check in. Comfortable and very clean rooms. Would have liked biscuits to go with tea and coffee! Didn’t use restaurant so can’t review that. Would return. "

"Hi we really liked the hotel , live music and atmosphere , Unfortunately we had to leave early before spending the night here due to an issue at home , however we enjoyed the day and short time in the evening."

"it was OK, hotel has renewed been staying here over the last 4 years. Rooms are solid now, hallways could be better, staff is great"

"It’s in the name! A Grand hotel. The best hotel I have stayed in the uk. Greeted by a lovely gentlemen who help with our luggage and was very helpful. We stayed in a junior family suite and the room massive it was also clean, modern with a lovely sea view you can enjoy from your balcony. Breakfast was very nice with lots of options with very friend staff, like the rest of the Grand Team."

"Excellent modern room for the price and friendly staff. Central location with good access to the beach. Lift broke during our stay and had to use the stairs, so something to consider for those with mobility restrictions. Otherwise very pleased with our stay."

"Great Hotel and Location to Marina."

"Lovely welcome, explained about live entertainment in evening and apologised that it could be loud till 11pm"