Find all hotels by Preferred in Wilmington, DE from SAR 2,509

"Though we would like the ADA accessible double queen to be a bit larger to accommodate a wheel chair, we appreciated the shower/bath handles, low heights for hangers, and close vicinity to the elevator. There are also lots of power outlets for your devices! From Front desk to room service, to security, every staff member we encountered was always kind, above and beyond friendly, and helpful."

"Very dated. TV occasionally works. Best was bath towel. Very big and soft"

"Didn't like that I had to pay for parking when it's their parking lot. It doesn't say that when I made the reservation."

"Miguel in the breakfast room is fantastic!!! Staff at reception was very nice and efficient. The barman needs to go back to charm school for a refresher. Seems like he hates his job and barely tolerates his customers. $72 a night for parking is just too much and taints the entire experience. This is the second time I've stayed there and that fee was much less 6 months ago. Sorry but this will be the last time I stay in the Softiel because of this. Philly has many great hotels."

"Amazing! The room size was a very pleasant surprise. Very clean. The staff was very helpful and accommodating. I'll be back! "

"Great location, lousy conditions..."

"Staff was nice, Had everything we needed but I’ve never been in such a dusty room. HVAC definitely needs a maintenance/upgrade. I dusted room daily myself but within minutes dust was settling again from the dirty HVAC unit. They are under some renovations so I’m sure there will be plenty of upgrades sometime soon. "

"Yes, very clean."

"this is a nice property. Clean and comfortable. "