6/10 مقبول
Mandy
٢٤ مارس ٢٠٢٦
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ووسائل الراحة
We booked a suite with a separate bedroom that had two beds and specifically mentioned a deep soaking tub. It is not a deep soaking tub but a standard hotel bathtub. I even mentioned the “deep soaking tub” to the woman checking me in. Since I booked a room with a tub she asked if I needed the tub or it wasn’t a big deal. And I told her I booked that suite for that reason.
The ice machine on the 2nd and 3rd floor didn’t work for our entire stay. Staff told me they didn’t know when it was being fixed. By the last day the ice machine on the first floor also stopped working.
We could not get our laptop to connect to WiFi and I did speak with someone at the front desk who was not helpful at all. Had no idea why it wouldn’t work and didn’t even offer to give me tech support phone number. Just said “I don’t know why it won’t connect”.
The room was clean. The shower was very hot. The breakfast left a LOT to be desired. But the maintenance and cleaning by staff around the hotel were always friendly. Maybe they should let some of those people work at the front desk.
The location is very close to many restaurants and shops.
It wasn’t an awful experience. But I would not choose to stay at this location again when in the area.
Mandy
أقام ليلتين (2) في شهر مارس عام 2026
