2/10 سيّئ للغاية
braxton
مسافر برفقة عائلة وأطفال صغار
٢٤ أبريل ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Unfortunately, this is the worst property I’ve ever booked. Multiple issues with the property condition and representation but mainly the room was mosquito infested, we had the doors and windows closed upon arrival and we were swarmed by over a dozen mosquitoes inside the room right away so I had to evacuate my family immediately.
Went to the front desk and the staff’s only reply was its mosquito season with no offer to help. We live in Arizona and are prepared for mosquitos outside but Canyon Motel seems to think a room filled with mosquitoes is acceptable. I gave the keys back and was forced to book another room elsewhere.
They refused to refund even though we spent less than an hour on property. I reached out multiple times for an explanation from management/ownership and my call and email went unreturned.
Photos of the property are misleading: everything is in poor condition, the bed frame made loud noises with the slightest movement like it was about to break, wifi connected but had no actual service, TV didn’t work properly, the playground was dilapidated and too dangerous for kids to safely play.
Canyon Motel doesn’t provide anything close to hospitality and we would have been better off booking anywhere else in Williams. I booked a budget hotel just down the street and it felt like a 5 star resort compared to this place.
Expedia did what they could to help, but I still had to come out of pocket twice that night. 0/5 stars
braxton
أقام ليلة واحدة (1) في شهر مارس عام 2026
