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"Young lady at the reception (Claudia I believe her name) was lovely and professional. Check in was a breeze. Thank you. "

"Great stay "

"had a great stay , staff very kind and helpful "

"Amazing hotel experience. Meg and Megan from the bar are a real asset to the hotel, willing to go the extra mile for every single request."

"The usual high standard of customer service I’ve come to expect from this hotel. Staff are friendly and professional. Rooms are spotless. The breakfast of hot and well stocked. The hot drinks machines offer a good range. Always a great stay. "

"Second time staying at Horwood House Hotel, staff are always friendly and approachable, lovely space and grounds, great pool and steam room (inc with room price)"

"Booked the stay due to early morning flight, but wasn't expecting much for the price. Instead I was suprised by how nice it was inside, the bar area was inviting and the room was just what we needed. Close to the airport but didn't hear a single plane all night."

"Having had a hard few days the staff at this hotel have gone above and beoned to keep myself in a space I fell confit"

"We have stayed at DoubleTree many times. Reception staff are always welcoming. Evgenia is always friendly and helpful. She has checked us in on our last three visits. As a side note, we have witnessed a guest being quite rude to her and she communicated with them in such a professional manner. We sometimes request a room up-grade and the hotel has always been able to accommodate, even if it is for a specific room, so thank you House-keeping staff. The hotel is clean and the rooms are always spotless. The food in the Red Dot bar has always been served in good time and is always hot. We dined in the Pitchside bar/restaurant on our last visit. The kitchen had an issue with the gas supply. We were kept informed regarding our food order (delay) and received extra portions when the food arrived - result! We’re staying again this weekend - hope the kitchen has the same issue, ha ha ha. Would highly recommend this hotel to friends. I almost forgot... great warm cookies! Just one negative point - guests are charged for parking. Most hotels request that you register your vehicle but are not charged. "