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"Really nice hotel in a good location for central Manchester with public parking nearby. Room was a good size, clean and well equipped. Bathroom was relatively small but functional. On the first morning we noticed the shower door didn't fully close, and that the water would suddenly get scalding hot. We reported both but neither were fixed during our 3-night stay so ended up using one of the towels to stop the water from the shower spreading all over the bathroom floor. Minor point as the hotel was generally great with a nice vibe about it."

"Central location; large clean room."

"The hotel is lovely. The staff are friendly and welcoming. Our room was large and clean, and the bed was very comfortable. The bee shaped chocolates on the bed was a nice touch. The only downside was the noisy pub/bar opposite the hotel on Oxford Road, the music didn’t stop till 3am. Although this has nothing to do with the hotel, it is worth bearing in mind if you’re a light sleeper as the windows are not insulated enough to keep the noise out. "

"Really nice stay Very helpful staff."

"Absolutely wonderful from start to finish. Best hotel in Liverpool by far. "

"Good value for money"

"Stayed for one night before a flight. Room was comfortable and bathroom clean. Very easy access to the airport. You can get 15% off at the Turkish restaurant in the holiday in across the carpark which was excellent. Only downside is the luggage we had couldn’t fit under the bed but for one night and the price it’s excellent "

"We honestly could not complain about anything at this hotel. Pleasant and friendly staff. The room was immaculate. We booked single beds because the King rooms were sold out but gratefully received an upgrade to a deluxe king bedded room which was so comfortable which is just what we needed for a good sleep before an early appointment at the hospital next day which is in walking distance. Free parking thrown in so what is not to like Will definitely be back"

"We were upgraded to a deluxe room on arrive, big spacious room which was clean and tidy and had everything we needed for our nights stay. We stayed for the one night whilst we were in the city to see Lady Gaga, the beds were very comfortable, bathroom clean and shower great. Why this place has a bad reputation I don’t know, I’ve stayed here numerous times over the years and not had a bad stay!"