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"Friendly and helpful staff "

"Very comfortable and staff are excellent "

"Clean, quiet and spacious.Bed was very comfortable."

"Comfortable, clean, spacious and tastefully furnished rooms with clean high standard bathrooms. Overall, very well managed. And a great location only a short walk from the Newcastle Interchange station."

"top shelf "

"I was disappointed the halls could echo and u could hear children upstairs running around and making lots of noise "

"Location is great. "

"All good hassle free "

"Overall, the stay was fine, but the cleanliness of the room and toilet was disappointing. It would have been much more comfortable if the washroom hadn’t been stinking when we checked in. Additionally, we found hairs on the kids’ bed sheet, and there was a noticeable amount of dust under the coat. My first stay at this hotel was a good experience, which is why I chose to return but unfortunately, this time didn’t meet the same standard."