"I was extremely disappointed with my stay at this hotel. Charging a resort fee without offering actual resort-style amenities felt misleading and unjustified. The room itself had multiple issues — the sink was clogged, there were no accessible outlets near the bed, and despite being assigned a non-smoking room, the entire room smelled strongly of cigarettes. To make matters worse, customer service was nearly nonexistent. Any communication or requests had to be handled online, and the front desk...