"I stayed in a pet friendly room with laminate flooring with my son and grandson- they went to enjoy the pool and hottub and they came back to the room dripping water all over the floor. I grabbed a towel to clean up the water and when I looked at the towel after drying the floor it was black from the floors dirt! Very gross! Then went to take a shower - there was no shampoo but there was a 1/2 bottle of their complimentary lotion from a previous guest…… I stay here regularly because I like the...