"Our room had a non functioning shower. Unfortunately, we did not find this out after a day in the city, when we want to shower before getting into bed. It was around 11:30pm, so the front desk was not able to do anything. He took notes, and told us someone from the day shift will contact me. Needless to say, it was not a very restful and comfortable night of sleep. When we woke up, there was still no contact by the front desk. When we checked out, I asked the front desk if they were aware of...