"I enjoyed my stay. Hotel was clean, beautiful and well maintained. I had a bad experience with a night check in person that was rude and unpleasant other than that I had no issues with anyone else or anything. Other than that one issue, I enjoyed my stay."

"Clean, excellent location"

"it is located in the center of everything...in front of MADISON SQUARE GARDEN THE EDGE ...NEAR TIME SQUARE ..."

"Everything was wonderful except the elevators. We waited up to 15 minutes for a usable elevator and they were often very full."

"The location is excellent, but the hotel facilities are old, and the front desk service was terrible. The room I stayed in the first time was very small, the bedside lamp was broken, and there seemed to be a server room above the window with very loud machine noise. When I went to the front desk to change rooms, the attitude was extremely bad, and they didn't explain the room change process clearly. It took a long time, so I had to leave my luggage at the front desk and go out to explore. I came...

"We stayed only one night but received an upgrade to our room which was really nice . The Lobby has great sitting areas each one has slightly different feel. All Very nice and cozy. Also happy they have a good coffee place inside (real espresso machine)- where we could enjoy a pastry and cappuccino in the morning. Location was perfect for us!"

"The hotel was really nice. Very convenient to lots of things it was a bit noisy but nothing that a sound machine can't fix. We did book 2 rooms and one of them was far superior to the other. They were the same category. We did ask for rooms together so I am sure that is why they gave us those. The only thing to note is they do charge a daily fee of $45 (amenities fee). We did not use the amenities but most all hotels nowadays charge that. And park yourself do not let the hotel do it. ...