"Upon check-in the front desk claimed to have no reservation under my name, which was a bad start to my trip. After 10 minutes of digging they found it (thanks for the stress).Then to compound matters, I'm issued a room key that didn't work. Walk all the way up to my room only to have to go back to the front desk (my knees didn't deserve this). Midway of my 16 day stay at the Rio, my room safe didn't work. That's life. What gets my ire is that the night before checking out I asked the same front...

"All good"