Find Family Hotels in Western Massachusetts, MA

"Very clean and comfortable. Kind and courteous staff."

"Located in the heart of UMass Amherst campus, the convenience to the college is unsurpassed. The staff welcomed us, accommodated all our requests, was friendly and genuine. The rooms were clean, comfortable, and had everything needed. A++++ one of the friendliest and comfortable places I’ve stayed in a while."

"Nice hotel. Beds were comfortable "

"Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience."

" The friendliness and excellent service received from the staff. While we stayed at the Yankee, we expected a delivery from UPS and the staff at the registration ensured that we would be informed as soon as it arrived at the Yankee. There was a delay from UPS and it caused us some stress. The Yankee staff made sure we were kept informed of the delivery. Their concern was greatly appreciated. Thank you."

"Third time staying love the pool, and the staff is always ready to help with a smile. This has become our family’s spot. Kudos to housekeeping for the great job they do. A++"

"We could use the pool and other amenities available prior to our room being available. It was great to sit outside have dinner whilst listening to live music."

"Plenty of free, convenient parking . Helpful, friendly staff . Clean , comfortable , great AC in the room. "

"This is a great get away! Beautiful atmosphere and lots of variety of activities "