"Staff were extremely unhelpful & unfriendly . One counter person with long line of people. Supervisor not helping, hiding in her office, until people started complaining. Took 1 hour & 50 minutes for me to finally get to my room. Staff said could not help with issue because me wife used Expedia instead of reserving directly with them. I will never stay at a Harrah’s again."

"Clean room nice people awsome"