"Location was great for transportation! Check in and check out were easy. Staff was willing to help answer questions etc. Could have used better or more pillows. Towels were very limited it would have been nice to have 2 hand towels. A/C worked but not great. The westjer was not super hot so it was fine for us. We would stay again for sure."

"I loved this hotel which was set in a converted school, right next to a park. My room was on the top floor of the annexe. It was beautifully styled and spotlessly clean. Thw breakfast was delicious, although I wasn't too keen on the coffee. Bar service was superb, especially from the lovely Kavi. The only downside, for me, was the lack of USB sockets i. The room but this was easily sorted by borrowing an adaptor from reception. Great proximity to the Royal Albert Hall, just a no 9 bus ride away,...

"The staff was very friendly and accommodating. The room was clean and had all needed amenities. Comfort for guests was well thought out. Very spacious. Good temp control. Phone access to reception. Breakfast was an option, if chosen. Overall a great experience."

"super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open."

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...

"Peter at the front desk was always there with the answers to all our questions"

"New hotel, concierge is very keen to help. Rooms are clean. Size is small but fine for business travel, and value for money is excellent. Ask for a room at the back."