"Great staff,excellent hotel"

"True traditional English style property with very helpful and friendly staff. We loved the decor in our room and the bed was one of the most comfortable that we’ve ever slept in. Great buffet breakfast with both continental and English options. Wonderful location close to Russell Square and easily walkable."

"The hotel is situated in a quiet, convenient area, near Buckingham Palace. Very close to Victoria Apollo, where we went to see wicked. It has a unique history, being the place that housed Queen Victoria’s servants. As a history fan, it is incredible to think that my room used to belong to one of these servants. The ground floor, which used to be the shops, now houses the marble foyer and some exquisite restaurants and bars. They really make the most of the history- the bar ( which we visited...

"一流のもてなしだった。ただその堅苦しさには評価の分かれるところ。"