Search Chalets in West Thirston

"Great staff who made us feel really welcome. Really nice showers in the room we had and was great value. We paid for the executive room and beds were really comfortable."

"I needed a room for disabled access on the ground following surgery issues and done there and then. Extra pillows given for my legs. Young man at reception was an absolute diamond and did anything to help and make my stay as comfortable as possible. Amazing customer service."

"Quiet and comfortable. "

"Good "

"Very clean , lovely pool spa area. Chats was excellent food Andy at reception was amazing so funny and engaging put us a ease straight away. Bed was massive! Very quiet at night Breakfast was lovely and hot"

"Welcoming reception. The food is amazing. Family friendly pub and restaurant. Rooms ok. Toilet cistern... you must press both buttons together to flush otherwise the nouse of water all night long. Instructions would be helpful along with a notification to say milk in fridge. Staff go extea mike to look after you. Bed comfy. Pillows confy too. "

"Booked last minute but absolutely wonderful! I couldn't fault anything "

"Very nice place to stay, clean, comfortable, "

"This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1. "