"A dated property with a musty odor. The hotel looks nothing like the photos. Instead of a modern room with park views, I got a dated, smelly room overlooking ventilation equipment and a wall covered in bird droppings. The hallways were dark, the elevators felt old and worn, and the noise insulation was practically nonexistent—you could hear every door opening and closing and people walking through the hall at all hours. Very disappointing and not at all what was advertised. Felt completely...

"They have bed bugs!!!!! When first arriving everything seemed swell. They charged an additional $45 per day which was not mentioned on Expedia. They advertised a balcony room but never had any available. We did not get a balcony room. They claimed we have room service but I had to go pick up my food. They had a snack bar that was not free. They charged 10 for a small pack of gummy bears & cookies. They gave a $25 daily credit for the snack bar but they took my entire $300 deposit. I’ll be...