Skip to Main Content.
List your propertySupportTrips

Quality Inn & Suites

2.5 star property
Hotel in West Bend with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Lobby
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Quality Inn & Suites, where comfort and convenience blend. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind at the indoor pool. With helpful staff and free newspapers on hand, this hotel is sure to make your stay enjoyable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is SAR 255
SAR 289 total
includes taxes & fees
28 Sep - 29 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Jetted bathtub
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Regner Park - 3 min drive - 1.5 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • Kettle Moraine Ice Center - 6 min drive - 7.5 km
  • West Bend Country Club - 6 min drive - 6.8 km
  • Washington County Fair Grounds - 8 min drive - 12.8 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪The Charcoal Grill - ‬3 min drive
  • ‪Billy Sims BBQ - ‬2 min drive

About this property

Quality Inn & Suites

Property highlights
Quality Inn & Suites provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and a 24-hour front desk
  • Free newspapers, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Quality Inn & Suites include perks such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Refrigerators, microwaves, and irons/ironing boards
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Quality Inn & Suites pet-friendly?

Yes, Quality Inn & Suites allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Bend, this hotel is within 2 mi (3 km) of Regner Park, West Bend Labyrinth Garden, and Museum of Wisconsin Art. Eisenbahn State Trail and Washington County Old Courthouse Museum are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 501 reviews
Rating 8 - Good. 178 out of 501 reviews
Rating 6 - Okay. 89 out of 501 reviews
Rating 4 - Poor. 42 out of 501 reviews
Rating 2 - Terrible. 34 out of 501 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025

8/10 Good

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Room could use better cleaning and carpet replaced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

2/10 Terrible

Tress

Disliked: Cleanliness, amenities, property conditions & facilities
Paid over $200 per night for a room that was worth maybe $50. Hallways dingy and unclean, rooms dated the ac made noise all day and night. Will not stay here again
Stayed 2 nights in Jun 2025

8/10 Good

Pete

Liked: Staff & service
The first room we stayed in was quite dirty and there was a very strong mildew smell, i assume it was from the air conditioning the carpet was very wet under the unit. We got in very late so the next morning i talked to the desk clerk and explained the situation. She was very kind and switched us to a different room right away. The second room we stayed in was clean and very comfortable. The hotel just needs some updating and a good cleaning but the staff was very nice and it was quiet
Stayed 2 nights in Aug 2025

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Swearing screaming and fight so I couldn’t sleep owners did nothing
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Staff & service, amenities
At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
Stayed 1 night in Jul 2025

4/10 Poor

LEARE

Liked: Staff & service
Disliked: Cleanliness, amenities
The shower curtain smelled of mold. The carpets were very stained all over the place. The staff was very nice but I will not stay there again. They do not seem to cleaning / maintaining the property. It is just slowly getting very run down.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Stayed 6 nights in Jul 2025

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness
P
Stayed 1 night in May 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great friendly staff, clean room, well decorated.
Stayed 1 night in Aug 2024

8/10 Good

CRISTIAN KREMER

Liked: Staff & service, amenities, property conditions & facilities
Convenient for a one night stay, early meeting next morning nearby. Main lobby is very poor, small and deorganized, but rooms are surprisingly nice and comfortable. Checking inn was easy, no big of a deal when asking for a phone number (international phone numbers do go along with local hotel computer systems)
Stayed 1 night in Apr 2025

6/10 Okay

Birdie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Red

The place was friendly but the sink was clogged toilet had black mold
Stayed 2 nights in May 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable and friendly!
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and had lots of space. The bed was very comfortable. The fridge in our room was noisy when it ran and the breakfast was tasty, but cold.
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Liked: Staff & service
Staff was friendly and helpful, Breakfast was very good Older facility that needs a bit of maintenance . Bathroom Sink drained very slowly. Dresser drawers were damaged.
Stayed 5 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and coffee ready at 6
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice location, very friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully close to local hiking trails and dining. Staff were very nice
Stayed 1 night in Mar 2024