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Top West Bay Hotel Reviews

Henry Morgan Resort - All Inclusive

2/10 Terrible

"The hotel is infested with cockroaches and mice, I had to kill a cockroach in the room, told the staff and the only thing they did was to spray a lot of pesticide inside the room without my consent and with all my things inside, they even expected us to sleep in that room without a 2 and 4 year old, since I complained they ended up changing our room, but their poor communication and lack of good customer service made our stay not enjoyable at all.To sum it up it was the worst experience, don’t stay there if you want a nice hotel with nice customer service go to Mayan."

Kimpton Grand Roatan Resort And Spa by IHG

10/10 Excellent

"We had an excellent stay for 6 days at the Kimpton in the 3 bedroom beachfront suite. Our room was clean quiet and comfortable with super cold AC and hot water. The pool was exceptional with a stunning ocean view providing towels, sunscreen, bug spray and they even inflated our floats from home. We especially enjoyed the snorkeling and clear bottom kayaks on the beach. The waitstaff was friendly and the food and drinks were amazing. We enjoyed the spa for a couples massage and the workout facility each day. Lea in concierge went above and beyond to make sure we had everything we needed from small things that we forgot to bigger things such as planning excursions and transportation. The hotel restaurants (especially the breakfast) were excellent but so many other restaurants close enough to walk or hop on a water taxi. I highly recommend the Kimpton Roatan resort."

Infinity Bay Spa & Beach Resort

8/10 Good

"The proximity to the water was perfect, but the beach vendors were relentless. There were times we would tell them no and they would just stand there and stare at us for several minutes anyway. This occurred directly in front of the guard booth. The condo was large and nice, but there was black mold all along the ceiling. The housekeeper came daily. The day bartender Daniella was fantastic. The night bartenders ignored my existence every night, to the point that other patrons would summon them for me. We would have spent several hundred dollars more if I could have ordered drinks. Instead, we walked down to Bananarama and had cheaper drinks and food each night. We tip so well that it’s unfortunate the evening bartenders at Infinity Bay didn’t want my money. Overall, it was a nice resort. I wish the pool was open later though, with drinks available. I would stay here again and I would recommend it to others, but warn them about the problem with getting drinks from the two night bartenders. Breakfast was so good, definitely a huge perk."

Arca

10/10 Excellent

"Excellent place for couples or people that want to stay away from the crowds and kids. Never have to worry about beach chair availability. Located right in the middle of west bay 5 minute walk to incredible snorkeling. Food and bar options at Arca are second to none. The upstair luxury rooms are super worth it. Security 24/7 never felt unsafe. Its truly the best adults only resort at west bay."

Puerta Azul

10/10 Excellent

"Staff were amazing! Literally everyone was hospitable. The two sisters in the kitchen gave me auntie feels, it was so nice, they cared. The property is beautiful, it’s like an oasis. If you want some seclusion, not a lot of tourists and peace, this is the place for you! I woke up in paradise daily while staying here. The owners (Talia and the gent) were great and on the property daily. There is a food stand at the top of the hill (hammock in front yard and mango trees) her red snapper was fantastic, and a small store across the street for, beer, water, juice and some fruit. 10/10 for my whole experience"

Paradise Beach Resort & Dive Center

8/10 Good

"I was a solo traveler and I felt perfectly safe. From the pickup at the airport and every moment spent there was wonderful. My only point of discontent was that the sink and shower water is salty. Not as salty as the beach, of course, but enough that I didn't feel fully clean. I bought bottled water and rinsed off with that."

Roatan Media Luna Resort Affiliated by Meliá

6/10 Okay

"I am writing to formally express my dissatisfaction regarding my stay at Roatán Media Luna Resort affiliated by Meliá between 18th and 21st of March 2026, in the room # 108. The bathroom floor in my room was in very poor condition, as evidenced in the photographs previously provided. The deterioration of the flooring not only affected the aesthetics of the room but also raised concerns regarding safety and proper maintenance standards expected from a property affiliated with the Meliá brand. This situation significantly impacted on the comfort and quality of my stay. I trust that Meliá upholds high standards across its affiliated properties, and unfortunately, this experience did not meet those expectations. Given the circumstances, I respectfully request appropriate compensation for the inconvenience caused. Considering the condition of the room and the impact on my stay, I believe a compensation equivalent to 30–40% of the total amount paid would be reasonable. I look forward to your prompt response and to an amicable resolution of this matter. Kind regards, Dr. Luis Kishon- DVM Dates of stay: 3/18th to 3/21st/2026 drkishon@yahoo.com"

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Top West Bay Hotel Reviews

Henry Morgan Resort - All Inclusive

Kimpton Grand Roatan Resort And Spa by IHG

Infinity Bay Spa & Beach Resort

Arca

Puerta Azul

Mayan Princess Beach & Dive Resort - All Inclusive

Clarion Suites Roatan at Pineapple Villas

Paradise Beach Resort & Dive Center

Roatan Media Luna Resort Affiliated by Meliá

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Top West Bay Hotel Reviews

Henry Morgan Resort - All Inclusive

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