"We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

"Disappointed with room, cold - one radiator didn’t appear to work and one needed reprogramming in order to get warmth. The duvet was thin meaning we were cold during the night, and the bed was uncomfortable, so much so we nearly got up and drove home. Shower had black mould on head & pipe. There was a dirty towel, wedged behind the door on the bathroom floor. I went to use a beaker and saw that it was stained so gave up using anything in the kitchen."

"Nice location in the open air, the lodge was ok, not posh and luxury, needs a bit of tlc "

"Grayz Studio was perfect. I’d visited the tea room before, but never knew this lovely place was just upstairs. It was a lovely place to be, whether for wandering around Steep Hill, or for getting breakfast downstairs and staying in to work. Clean, sunny, well-appointed—and a giant welcome scone when I arrived! Thanks for a marvelous stay. 10/10 will stay again."