Find Family Hotels in Wellington Waterfront

"Room type that was booked was not available, the solution provided did not meet our requirements nor was it of an equivalent standard to what we paid for. Issue with booking was not acknowledged at check in, we had to find out after walking into the room. Message to manager went unanswered. We have visited this property for business requirements many times over the years and this was our first

visit. Overall very disappointed with the standard these days and the general lack of attention...

"They rate themselves as 5 star, I’ve stayed at a best western that’s far exceeds the QT Wellington. I was told by staff they have a fabulous spa. They absolutely do not I’d rate the spa, pool and gym facilities at 2.5. The excuse of covid and having less contact being the reason they don’t service the rooms daily is a total cop out. However you can request to have it cleaned if you’d prefer. If your going to do or say that at least take $ off the daily room rate. The only good thing about...