View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
8.28.2 out of 10
Very good
13 reviews
(13 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View
Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
9.29.2 out of 10
Wonderful
9 reviews
(9 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
9.49.4 out of 10
Exceptional
30 reviews
(30 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub
Standard Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
9.49.4 out of 10
Exceptional
21 reviews
(21 reviews)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 4
2 Double Beds
View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
Sleeps 2
1 King Bed
About the neighborhood
130 Shiloh Trl, Waynesville, NC, 28786
What's nearby
Blue Ridge Parkway Balsam Entrance - 6 min drive - 8.2 km
Lake Junaluska Golf Course - 7 min drive - 9.1 km
Lake Junaluska Conference and Retreat Center - 8 min drive - 9.4 km
Wheels Through Time Museum - 16 min drive - 12.7 km
Maggie Valley Festival Grounds - 16 min drive - 13.1 km
Getting around
Asheville Regional Airport (AVL) - 43 min drive
Restaurants
Taco Bell - 15 min walk
Singletree Heritage Kitchen - 5 min drive
Papas & Beer - 2 min drive
Bocelli's Italian Eatery - 5 min drive
Wendy's - 6 min drive
About this property
Best Western Smoky Mountain Inn
Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
An outdoor pool
Free self parking
A front-desk safe, a 24-hour front desk, and smoke-free premises
A vending machine and luggage storage
Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 7:00 AM to 9:00 AM
Things to do
Gym
Outdoor pool
Family friendly
In-room microwave
In-room refrigerator
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Business services
24-hour business center
Conference space
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator (single-level property)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: midnight
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville
Frequently asked questions
Does Best Western Smoky Mountain Inn have a pool?
Yes, this property has an outdoor pool.
Is Best Western Smoky Mountain Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Smoky Mountain Inn?
Self parking is free at this property.
What time is check-in at Best Western Smoky Mountain Inn?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Best Western Smoky Mountain Inn?
Check-out is at 11 AM.
Where is Best Western Smoky Mountain Inn located?
Situated in Waynesville, this hotel is within 2 mi (3 km) of Balsam Spa, Folkmoot Friendship Center, and Hazelwood Soap Company. Shelton House and Museum of North Carolina Handicrafts are also within 3 mi (5 km).
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Best Western Smoky Mountain Inn Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 551 out of 952 reviews
10 - Excellent
551
Rating 8 - Good. 291 out of 952 reviews
8 - Good
291
Rating 6 - Okay. 79 out of 952 reviews
6 - Okay
79
Rating 4 - Poor. 17 out of 952 reviews
4 - Poor
17
Rating 2 - Terrible. 14 out of 952 reviews
2 - Terrible
14
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Will stay there again
Kim
Stayed 2 nights in Jul 2025
10/10
Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Teresa
Stayed 4 nights in Jun 2025
10/10
Beautiful views
Julie
Stayed 1 night in Jun 2025
8/10
It was so close to the Blue Ridge Parkway!
Betsy
Stayed 1 night in Jun 2025
10/10
Property was well maintained. Staff were pleasant.
The only negatives were the shipping containers in the parking lot blocked our view and the pool was closed. Otherwise, we would definitely recommend this hotel.
Bill
Stayed 3 nights in Jul 2025
10/10
Wonderful views and excellent service
Fridah
Stayed 2 nights in May 2025
10/10
Great getaway in the mountains and quiet location close to all things needed!
Tyler
Stayed 2 nights in May 2025
10/10
Was really welcoming
lucy
Stayed 1 night in Jun 2025
10/10
Very pleasant staff. Beds very comfortable. Nice breakfast buffet. Lovely setting and grounds.
George Ann
Stayed 1 night in May 2025
10/10
Thumbs 👍
Wendy
Stayed 2 nights in Jun 2025
10/10
Staff is amazing I have stayed there again since this trip and just booked another one
Ashley
Stayed 3 nights in Feb 2025
10/10
So clean & pretty inside and out! Absolutely beautiful mountain views..kind staff..good breakfast, waffle maker, cereal, toast, yogurt, fruit & more. Walmart & shopping & restaurants 5 minutes down the road. Felt very comfortable & safe during our stay :) Hope to go back one day!
Danielle
Stayed 2 nights in May 2025
8/10
Clean room. Beds were a little small for two people-I thought I remembered them being bigger last year. Nice staff. Okay selections for breakfast. Quiet beautiful area. Will probably stay there again next year.
Melinda
Stayed 3 nights in Jun 2025
10/10
Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Cindy
Stayed 4 nights in Apr 2025
8/10
Friendly staff, clean room, very convenient location just off the highway… will stay there again
Eva
Stayed 1 night in Mar 2025
10/10
exceeded our expectations, everything was spot on, the property os well maintained, lawn care was there during our stay, a gentleman inspecting and replacing fire extinguishers. and it is clean. one ice machine broke or was just out of ice, but i know ice machines and they break alot, but they have two, so not a big deal. i will return to stay again!!
Ryan
Stayed 4 nights in Jul 2025
10/10
Very clean, friendly staff
Verified traveler
Stayed 1 night in Mar 2025
10/10
Great stay!
Margaret
Stayed 2 nights in Dec 2024
10/10
Driveway is in poor condition
JANELLE
Stayed 4 nights in Jul 2025
8/10
The room was big and beds are good and comfortable. The sink, bathtub and toilet seats were low like it was designed for children.
Breakfast can be called snacks.
The night clerks were nice and friendly.
Abraham
Stayed 3 nights in May 2025
10/10
Easy access to the freeway. Close to the family I was visiting
Jane
Stayed 1 night in Mar 2025
10/10
We were a bit hesitant to book since the only option left was a smoking room, but to our surprise, it didn’t smell at all or show any signs of being used as one. That was a huge relief!
The bathroom was quite small, but the beds were comfortable and we slept well. The complimentary bag left on the table was a really nice touch and made us feel welcome.
Even though we didn’t arrive on motorcycles, it was great to see that the hotel offers rags at the front desk to help clean off bikes. Coming from a biker family, I really appreciated that thoughtful gesture.
Overall, it was a pleasant stay and we’d be happy to return.
Darlene
Stayed 1 night in Jun 2025
10/10
Clean and well priced
Tamara
Stayed 1 night in Feb 2025
4/10
In our room, the beds were the most uncomfortable beds I've slept on in a long time. Also, the bathrooms for some mysterious reason, have no exhaust vent. There's a small, 4x6 vent-like thing in the wall, but that is definitely not an exhaust vent. The property is located very close to the Blue Ridge Parkway, which is great. Staff was very friendly. They just need to upgrade the beds and put some exhaust fans in the rooms and that will help.