4/10
The A/C was broken during one of the strongest heat waves in DC. Trying to communicate with the home owner was difficult as the response time was lacking. Finally after being in an 80’ degree house we turned the home owner we were checking into a hotel and wanted a refund. The home owner promised that we would get a refund and has yet to deliver. We are now in the process with VRBO in battling for our refund that was promised to us.
Kelley S.
Stayed 3 nights in May 2022