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"When we arrived, we were told that they did not hold a booking for us, as Expedia had cancelled our booking!!. It took over 4 hours for the hotel, myself and a guy from Expedia in the USA to semi resolve the issue. The hotel were wonderful, Expedia were blatant liars as they told the hotel that they had informed us of the cancellation, and had booked us into another hotel. Shame on you Expedia!! As the hotel had restricted accommodation left for our visit, we had to rearrange via Expedia to stay in another hotel for part of our stay. Unlikely to be using Expedia again which is very unfortunate as we have used them on numerous occasions over the years."

"Just like it here. 8th time now. Just for a break. "

"Clean and modern room, good service at reception, great location. "

"Good"

"Amazing hotel!! Its comfortable, staff are friendly, beautiful rooms, amazing steaming/sauna room and I loved the swimming pool. Will be back! "

"Big room, clean bathroom, quiet and convenient. I’d stay again, good value."

"The hotel exceeded my expectations. They have done an excellent job of providing comfortable rooms while maintaining the character of the prison. The double cell room I had was a large room with a comfortable bed and with ample storage for a suitcase. The breakfast was excellent with the hot items cooked fresh to order."

"Very kind service"

"Great place right in the centre of Reading for an overnight stay"