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"It is whitin walking distance of shops and restaurants "

"This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1. "

"Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou "

"Really good..friendly staff"

"Definitely worth a visit. We only stayed for one night but we will be back. Staff all unbelievably good. Food exceptional. Very quiet. Really good nights sleep. Highly recommend this hotel. We also did the free history tour of the castle. Do not miss this as it includes a visit to the roof to take in the views."

"A lovely traditional building, beautifully decorated and good sized rooms. It's cuisine, not average grub. Challenges me to try something different. Friendly, helpful staff. An affordable treat. Fabulous location close to the Abbey with disc parking across the road and a large free car park 5 minutes walk away by the Wentworth Centre. Second visit. If they start to accept well behaved dogs I'll be back again. "

"Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too. "

"Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone "

"Bed was comfy, slept really well."