Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available (JPY 1,300 per night); reservations required
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 900 for adults and JPY 900 for children
A restaurant
Restaurants on site
Grande
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Down comforter
Pillow menu
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 900 for adults and JPY 900 for children
Nearby parking fee: JPY 1300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Wakayama Urban
Wakayama Urban Hotel
Wakayama Urban Hotel Hotel
Wakayama Urban Hotel Wakayama
Wakayama Urban Hotel Hotel Wakayama
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Wakayama Urban Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 145 out of 465 reviews
10 - Excellent
145
Rating 8 - Good. 229 out of 465 reviews
8 - Good
229
Rating 6 - Okay. 68 out of 465 reviews
6 - Okay
68
Rating 4 - Poor. 17 out of 465 reviews
4 - Poor
17
Rating 2 - Terrible. 6 out of 465 reviews
2 - Terrible
6
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10
I had a very good room with ample space, a view out the window. The breakfast could have had more variety but I was happy with my stay
Sandra
Stayed 3 nights in Jul 2025
10/10
Very good location and nice hotel. I would definitely go again!
Marco
Stayed 2 nights in Nov 2023
8/10
The location is good, close to the train station and convenient store. The property is aged but the room has plenty space for your luggage. The breakfast is ok.
Pimjai
8/10
Hotel is avarage, breakfast was ok, room abit small but also ok.! For the price no daubt worth it
Alexander
Stayed 1 night in Aug 2024
10/10
Very friendly hotel staff. Went the extra mile to offer suggestions about itinerary and helping me to find a good onsen spot. Remarkable customer experience!
ZHENG WEI
Stayed 2 nights in Dec 2023
10/10
Good, recommend for others.
Philip
Stayed 2 nights in Mar 2023
10/10
The accommodation is close to Wakayama train station, with offsite car parks. The staff was friendly. There's a convenience store downstairs, and many dining options and department stores nearby. The room was spacious and clean, however, the conditions of the A/C and the cleanliness of the bidet have room for improvement. The breakfast provided is good and tasty. Overall it is a good place for an overnight stay.
Verified traveler
Stayed 1 night in Jul 2024
10/10
The accommodation is close to Wakayama train station, with offsite car parks. The staff was friendly. There's a convenience store downstairs, and many dining options and department stores near the train station. The room was spacious and clean, however, the conditions of the A/C and the cleanliness of the bidet have room for improvement. The breakfast provided is good and tasty. Overall it is a good place for an overnight stay in Wakayama.
Verified traveler
Stayed 1 night in Jul 2024
8/10
All are good , if the AC could be coller, it would be perfect!