Find all hotels by Independent in Waianae, HI

"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager LVM for me. One attempt. Unfortunately, very disappointed with this property. Based on my experience, I can’t recommend this property to anyone. "

"Beautiful location in the harbor. The room upgrade is definitely worth it. Staff was attentive and always friendly. Cabana was a nice touch. The hotel is also essentially located next to several restaurants and pubs in walking distance within two minutes. The location was very, very clean and they were very kind to my special-needs child and accommodating."

"The property appeared clean overall, my only concern was during my check-in on May 1st. When I arrived, there was an individual in the lobby who appeared to have very poor hygiene. The lobby area had a strong, unpleasant odor, and I was concerned for my health as the individual was coughing and leaning over service counter. I didn't want to approach the counter after, but thankful for the lady that was working, she sanitizes the whole area before serving me. I was on a weekend layover and needed to be healthy for my upcoming flight, this experience made me uneasy about the sanitary conditions of the guest rooms and common areas. I would like to suggest that the hotel implement a policy or standard regarding guest hygiene in shared spaces to ensure a comfortable and professional environment for all patrons. Thank you for your time and for considering my feedback."

"Hotel is older but comfortable. It is clean and maintained. The area is probably not the best in Honolulu but it is close to the airport and there is a complimentary shuttle to and from the airport."

"No issues. Great location. I liked that it was quaint and to the point. Simplicity at its best."

"Room like a studio apartment. Kitchen, cutlery, etc. balcony is a great add on. Overall very nice. "

" Honestly, I will give this 1000 /10 this place was honestly the best place to stay at everything was walking to distance, especially the beach. very clean. They were very helpful. Elevators are the only thing that took a little while, but that’s the only con can give from this hotel. Will be definitely staying here next time."

"Decent pool and nice lobby lounge area. Staff are excellent. My bed was worn and needed to be rotated if not replaced. "

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