Find hotels near WWK Arena, Augsburg from SAR 233

"Breakfast was very good. Room was okey for our one night stay. Check in was at 3 PM and ay first they said they weren’t allowed to take pur luggages and told us we could rent the storage boxes in the lobby, but our suitcases were bigger, so in the end, the receptionist took them to their back office. Same thing happened during check out. They reluctantly took them when I told them their colleauge took them the day before. It’s sad that a good hotel not taking responsibility and trying to make money even on luggages. The location was at the main train station which was another good thing about the hotel."

"Lady at front desk is always professional, efficient and friendly. Cleanliness of the room and shower room was consistent. Breakfasts were consistent."

"everything was good... personal and breakfast"

"We arrived at 11.0pm and the front door was closed and no staff available. The email that showed us how to get into the hotel and locate our room did not arrive until the following morning. We stayed 4 nights and the room was not refreshed at all during our stay. Whilst I understand that hoteliers need to control costs and I fully understand it is not necessary to clean or service a room every day, making sure that the rooms have enough dry towels, tea or coffee and bins are emptied must be the very least required "

" Was only there one night so we really didn’t use the kitchen, rooms we nice and bathroom was clean. I just didn’t like the process of trying to get a code for the room so late and then looking for the address on the street in the rain. Location services could have been better. "

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "

"Clean but water didnt work for one day"

"Tired hotel with no curtain in my room and far too hot although the radiator was switched off. The shower head would not hold up and the bed was very soft - ok for some people I know, but not me. There was no breakfast other than coffee and worst of all there is only a small time with any staff. That’s no help if you’re facing a keypad to get in. The telephone number to a sister hotel cuts off if you select the English option and if you take the German option they are not exactly helpful - I am still waiting for a call back that was promised in five minutes! "

"Got a very quite room "