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"clean room, great staff, breakfast and laundry"

"The location was perfect for my overnight stay in Kingston. The room was clean and the facilities was nice. The staff were helpful and friendly and the breakfast was amazing."

"The hotel is far away from many main attractions. The only thing close by is Gloria’s, giddy house and fort Charles. There is a nice view and the staff are friendly and helpful. While I was there, there was a power outage and no water was coming to the room. The generator could not be turned on so it was difficult to manage for about 2hours. The food was great and the we had a lovely server who made our mornings very pleasant. The hotel was under construction so there was a lot of areas under...

"Wonderful staff - pleasant, welcoming, helpful. Clean room every day. Breakfast was over the top, better than expected. And yes, balcony had a nice touch to being outside and having the view of the park, without going downstairs."

"Clean room. Staff was helpful and pleasant. Menu was somewhat lacking. Brunch was overpriced for the selections."

"There was no porters to help with luggage. Change room twice, first one I was unable to climb the stairs, second one did not like the area, too lonely to walk alone to room at night. The beds was old looking, mattress was very flat .I was moved once again to room 2,room was clean, again mattress too flat,the furniture and the way the bed was made reminds me of an old country house. The fridge freeze everything you put in it, the cabinet around it cannot close. The toilet had dirty red ring at...

"Good food, staff were friendly. Had a quiet, comfortable stay. Very good location for easy access to many places."

"Spent $508 usd for 3 nights had no wifi the entire trip, tv wasn’t working and water Leak in the room. When address to the manager he turned around and gave my family member a discount instead of me when the room was booked under my name and credit card. Highly disappointed"

"If you can get up for the breakfast, it’s worth it. Staff was nice and picked mangos for us on our first stay. It’s my go to place in Kingston"

"Not safe for human life. No water, no ac not clean at all . Waste of time and money Good staff"

"Quiet place and helpful staff"

"What did you like or what was unique about the property? The property provided a place to stay, and the complimentary breakfast was a nice advertised benefit. What didn’t you like? The breakfast service took too long, which made it inconvenient. Also, although the property advertises free breakfast, the overall service could be improved. I was disappointed that an additional fee was charged for late checkout. Better service, more timely breakfast, and greater flexibility with checkout would...