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"Reception was very friendly, efficient, and hospitable."

"Stopped off in Laon on a trip to Switzerland. The hotel is located in the middle of town right next to the cathedral with an attractive square in front. A lovely stay with a very nice meal on the terrace in the evening. A very nice breakfast personally served. We parked in a public car park a 5 minute walk away. "

"The staff was very helpful and friendly. There is also a swimming pool and ice rink combined across the street"

"Excellent stop off heading south. Friendly staff. Large room. Good restaurant with plenty of choice. Nice to have a walk around lake in the morning. Beautiful views of the lake "

"Good stay"

"Love this place, can't get enough of it. Came with my daughter on way to the Alps. Perfect location. Every time I stay here I get wonderful treatment from all the staff. The spa area is beautiful and so relaxing after a long journey. Dinner amazing as usual and to top it all we were yet again upgraded !! Roll on next trip."

"Poor check in service which is confusing. Sent to Kyriad which is near another hotel with similar name. Very poor idea. Full of workmen who have no respect for other guests"

"Very helpfull staff room was clean and tidy nice deep bath only problem i wasnt given the pass code for the gate and the wificode was illedgable needs to be written downclearly"

"Excellent location in Laon. Husband and wife staff were extremely friendly and helpfull. We'd hoped to dine on site for our evening meal. Their restaurant was closed and they found us an alternative restaurant and made a dinner reservation for us. I was recovering from a cold and the owner prepared me a hot lemon honey and ginger drink to have before I went to bed. Even made me one the following morning. To some the hotel may feel dated, but out group of 8 loved the sense of history the hotel had. The building has heritage status and should I ever find myself back in Laon, I would definitely stay here again. "