Find hotels near Vogteihaus, Gummersbach from SAR 310

"The room was clean and the cleaning staff came to clean our room even though we only had a two night stay. Do not leave anything that needs to be refrigerated in the room because the cleaning staff will take the key that keeps the fridge on. We loved the stay and will be back but will only plan on no perishables going in the fridge next time. "

"There was a kitchen, but I didn't use it. The interior design and everything else was very nice, compfy and functional. Very clean, quiet and accommodating service by friendly personal. The inn is also conveniently located to a public transportion hub. "

"It was good. Good selection at breakfast. Clean and quiet."

"Great atmosphere, really hand for the nearby concert venue. Everything smooth and easy, friendly staff."

"Very clean, quiet and has the essentials."

"Self check in was really comfortable with the PIN code. The attic room was a bit humid and could hear water flowing at night."

"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing. Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds. The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly. I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered. In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property: - The main entrance door was not functioning. - Lobby furniture had been removed. - Tiles in common areas were cracked and in poor condition. "

"Room was basic and not clean. We were told WiFi was available, it wasn’t. We booked and paid extra for a business room, we were given a standard room and refund was refused by the hotel. Not a bad location for getting to cologne city centre."