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"I booked 1 room in Hotel Sonnenhof on 16th February, via Hotels.com, for a stay commencing on 28th May. Hotel sent me a message on 27th May that I was not in Hotel Sonnenhof in Timelkam, but at an apartment in Lenzing, 4.5km further away. No pre-warning was given, no rationale for the change in location, no option to cancel or reduction in rate was offered. I was very upset when I received the message on 27th May (the day before I was due to stay at the hotel). It was really inconvenient to be in a different location from my friend, and required that I drive back and forth from Timelkam to Lenzing multiple times. As I was only informed the day before the stay was due to start, I had no option to cancel and rebook elsewhere as nothing else was available. In addition, the apartment was in a poor location, not of a good quality, and the kitchen crockery was incomplete. The hotel reception was very slow to respond to communication, and only available in the mornings. Do not stay here - very poor service."

"Extraordinary hotel, like staying in a 18 century palace with modern conveniences. Building originally built as monastery in the 8 century. Beautiful lake town, but the hotel alone is worth the trip. All hotel staff were wonderful. Highly recommended."

"Decent stay fir their price, very good location "

"No place to park..3 stories of steps...stellar clean..super btrakfast "

"Easy access from the underground parking straight into the hotel elevator. Hotel is very clean and staff is great. Center located in Wels, walking distance from many restaurants."

"Good"

"Friendly reception staff and nice breakfast. Quirky and interesting/nice room furnishings too. Good location for exploring Salzkammergut"

"Modern rooms wit AC, which was great as it was very warm. Small, friendly hotel with helpful staff. "

"Beautiful location. Breathtaking views. Nice hotel. Just beware. No AC so you get warm weather like we had and it’s a bit uncomfortable in your room. "