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"The property is delightful. It’s very olde world charm. However there are no parking facilities and clients have to be transported from public car parks around the town. This was not made clear or we would not have booked. Taking a car to the hotel is impossible and you only find this out when following the sat nav and getting stuck in a narrow street. I requested some milk from one of the receptionist for our tea in the room and was very disappointed in her haughty response. She would give me some hot milk as a favour but if I wanted cold I would have to pay for it!!! Otherwise she could direct me to a bus stop and I could go into town. There are no grocery shops in the vicinity. Definite attitude problem. Breakfast was fine except for the mushroom omelette which was grey and watery. Very unappetising. Atmosphere in the breakfast room was also intimidating. I was so looking forward to this hotel and of the ones we staying in during our trip, it was overall the one I would be the least likely to book again and certainly would not recommend. "