"We had ants in the room and had to move to other rooms. The air conditioner was not working . There was a red stain on the floor in one of the rooms. House keeping tried but could not keep up with cleaning all of the rooms. The elevator broke. The ones that worked were slow. The front door broke. The valets for parking were never around."

"Siempre me encanta venir aqui el personal del lobby son un Encanto de personas bien amables siempre y las habitaciones siempre estan limpias ordenadas 10/1000"

"We were given a late check out since we got in so very early in the morning due to delayed flights."

"One of the two rooms was terrible. First, the mattress was old and had a dent in the middle, next they hadn’t updated the TV since early 2000s, next the bathroom ceiling had heavy water stains and what looked like mildew, and we were placed next to the lounge where some guests have access to get free breakfast and snacks throughout the day and the problem with that was each morning between 4:30-5:00 am the staff was loud and stocking the room was very disruptive to say the least. And lastly, the...