Find all hotels by Red Carnation in Virginia Water from SAR 983

"I was pleasantly surprised how nice the property was. "

"I was cheated by the Reception staff. I paid 400 pounds to upgrade to a SUITE and was allocated a single room with bathroom. When I complained to the Manager that a hotel Suite is classified as a bedroom plus a sitting room, he disagreed and told me that in his hotel a Suite was a bedroom with a bathroom!! This is the worst hotel I have ever stayed at, and I travel at least 6 times a year. Another problem was trying to book an afternoon tea for 4 friends that were visiting me. It took four people to find out what they should do for afternoon tea. When it arrive, it was quite awful. All in all , this was a really terrible experience and a waste of money."

"Great location in Kensington and reasonably priced for London. Although our 10th floor room was a bit old fashioned, it was clean & comfortable and had a great view out."

"Rooms and hotel very clean. Staff were very helpful and supportive. "

"Ended up here after a last minute flight cancellation. More than enough for the circumstances - comfortable bed, plenty of TV, and the staff were lovely."

"Excellent location, 5 minutes to Pattington station, Friendly staff, breakfast was great and was served. it was a bit noisy when people closing doors, they slammed it very hard. "

"As a frequent guest here, it was disappointing that the checkin service and restaurant service was below the normal standards. The checkin Associate did not look at us at all during exchange… the server at breakfast was more interested in chatting to her colleague. For balance, service and the staff here are normally very good. This was a one off… "

"Breakfast was good quality and limitless, 2 great starts for busy days in London. All staff were very friendly and helpful. The room was clean and tidy, a few more drawers for stuff would have been good."

"Clean rooms, friendly staff "